Legal

23 Daggers Terms of Use

Effective Date: May 27, 2026 (Version: 2026-05-27)

This agreement is between you and Laughing Dragon Incorporated, a Delaware corporation doing business as 23 Daggers ("23 Daggers," "the Company," "we," or "us"). By engaging with our digital ecosystem, tools, or booking interfaces, you agree to the following legally binding provisions, together with our Privacy Policy, Copyright Policy, and Health Data Privacy Policy, each of which is incorporated by reference. If you do not agree, do not use the platform. Continued use after any modification constitutes acceptance of the modified Terms.

1. Nature of the Ecosystem

23 Daggers operates strictly as a Technology Infrastructure Provider.

The Software License. We grant you a limited, revocable license to use our scheduling and workflow tools. We do not sell tattoos. We provide the digital venue where bookings happen.

Non-Intervention Policy. 23 DAGGERS DOES NOT POLICE THE INDUSTRY. We do not verify professional licenses, health department permits, or sterilization certifications. Every "Service Provider" (Artist or Shop) operates as an independent business entity. The actual tattoo work is performed by the artist, in the artist's studio or shop, under the artist's licenses and policies.

Due Diligence. The responsibility to verify the legal standing and safety of an Artist rests solely with the Client. 23 Daggers does not independently investigate, certify, or warrant the licensing, qualifications, safety practices, or legal compliance of any Artist or Shop.

2. Eligibility and Accounts

Intended for United States users. 23 Daggers is offered for use by artists, shops, and clients in the United States. We do not direct any marketing to users outside the United States, and our platform is not intended for use by individuals located in the European Union, United Kingdom, or other jurisdictions with strict data protection laws such as GDPR. If you access 23 Daggers from outside the United States, you do so on your own initiative and are responsible for compliance with your local laws.

You must be at least 18 years of age and have the legal capacity to enter into a binding contract to use 23 Daggers. We require this because tattoos require it: in essentially every U.S. state, getting or giving a tattoo as a minor is regulated or prohibited.

You also represent that:

You agree to provide accurate information, keep it current, not share your password, not impersonate anyone, and not create more than one account per person. You are responsible for everything that happens on your account. We may suspend or terminate any account that we reasonably believe has provided false information or violated these Terms.

3. Revenue and Financial Structure

Our platform maintains a strict separation between software fees and service fees.

Platform Access Fees. When a payment is made through Stripe, 23 Daggers collects a software platform fee of a flat $5.00 per payment. The fee applies to each payment, both the deposit and the final invoice. The Artist chooses, on the post-onboarding screen and any time after in Payment Settings, whether this fee is absorbed from their payout or added to the amount the Client pays. When the Client covers the fee, the Artist receives their full quoted amount on payments made with a U.S. card. Payments made with an international card incur Stripe's higher processing fee (approximately 1.5% to 2.5%, determined at settlement), which comes out of the Artist's payout on those transactions. This is the Company's revenue for providing the digital interface and is earned upon facilitation of the booking. It is non-refundable, except where required by applicable law or where the Company determines, in its reasonable discretion, that a refund is appropriate due to platform error, duplicate charge, fraud, or similar exceptional circumstances. We may change the platform fee in the future. If we change it, we will give artists and shops at least 30 days' notice by email and in the dashboard before the new fee takes effect, and we will not apply changes retroactively to bookings already accepted.

Direct Professional Payouts. All payments for tattoos, piercing, or body art ("Professional Fees") are settled directly between the Client and the Artist through Stripe Connect. Deposits land directly on the artist's connected Stripe account; 23 Daggers is not the merchant of record for the tattoo. We do not hold customer money in our own accounts, do not act as escrow agent, and do not mediate service refunds. Stripe's processing fees (currently around 2.9% + $0.30 per transaction in the U.S.) are deducted by Stripe from the artist's account.

Sales Tax Responsibility. Sales tax, service tax, or any equivalent transaction tax that may apply to a tattoo, piercing, or related service is the Artist's responsibility to collect from the Client and remit to the appropriate taxing authority. 23 Daggers is a software platform that connects clients with artists; we do not collect, calculate, or remit tax on the Artist's behalf, and our platform fee described above is a software fee, not a tax. Artists are also responsible for income reporting on amounts received through their connected Stripe account; Stripe issues the artist's annual 1099-K (or local equivalent) directly to them when applicable thresholds are met.

Deposits are non-refundable to the customer. Once you pay a deposit, the funds go to the artist's Stripe Connect account and belong to them. You do not have a right to a refund of the deposit, except where required by applicable law, expressly offered by the artist (as explained in these terms), or where the cancellation, failure to perform, or booking disruption is caused by the artist or platform. Your in-app right is to request a reschedule using the magic link in your booking confirmation email. If you reschedule inside the artist's free reschedule window (typically 24 to 48 hours before the appointment), your deposit moves to the new date with no penalty. Cancellation forfeits the deposit.

Discretionary refunds by the artist. The artist (or, where applicable, the shop that holds the Stripe Connect account that received the deposit) may issue a refund at their sole discretion, for any reason (illness, scheduling conflict, goodwill, dissatisfaction). Refunds from the artist are discretionary only, not a right you have. To request a refund, contact the artist directly through the platform's messaging.

Platform-error goodwill refunds. 23 Daggers may, at our sole discretion, issue a refund to correct a platform error (for example, a duplicate charge caused by a bug). We are not obligated to do so, and the existence of one goodwill refund does not create an entitlement to another.

4. Disputes and Chargebacks

A "chargeback" or "dispute" is when a customer's bank or card issuer reverses a deposit payment. Stripe handles disputes on connected accounts as follows, and 23 Daggers operates within Stripe's rules.

The artist's connected Stripe account absorbs disputes. When a customer disputes a deposit, Stripe debits the disputed amount plus a $15 dispute fee from the artist's account. If the artist wins the dispute, the deposit (but generally not the fee) is returned. If the artist loses, both the deposit and the fee remain debited.

23 Daggers is not a party to the dispute and is not financially responsible for the outcome. We may, at our discretion, help the artist gather evidence, pause new bookings on an account if disputes accumulate, or terminate accounts where disputes reflect fraud or harm to customers.

Talk to the artist before filing a chargeback. Before disputing a charge with your bank, you agree to first contact the artist through the platform's messaging tool to ask for a refund. The artist may issue one at their discretion. If they decline, the agreed path forward is the informal-resolution and arbitration process described in Section 10 of these Terms, not a chargeback. Chargebacks filed without first attempting artist resolution through the platform, or filed after the artist has explicitly declined a refund through the platform's messaging, are considered bad-faith disputes under these Terms. Nothing in this section limits any non-waivable rights you may have under applicable payment-network, banking, or consumer-protection laws. We may terminate accounts that file fraudulent, abusive, repeated, or demonstrably bad-faith chargebacks.

5. Content and the "Visual Gallery"

To keep the 23 Daggers ecosystem vibrant, we require specific rights to content uploaded to our servers.

The Grant of Rights. You retain ownership of your creative work. By uploading any media (photos, flash, logos), you grant Laughing Dragon Incorporated a non-exclusive, royalty-free, non-sublicensable license to host, store, reproduce, modify for technical purposes (resize, format, thumbnail), and display that content, including the personal likeness of any individuals appearing in the media, solely for: (a) operating the 23 Daggers platform on your behalf (showing your flash on your profile, delivering thumbnails, including the piece in booking-confirmation emails, search and gallery results, and similar platform functions), and (b) promoting the 23 Daggers platform on our own owned channels (the site, the app, our own social accounts and marketing emails). We will not license, sell, or transfer your content to a third party for any use unrelated to running the platform without your permission. The license lasts as long as the content is posted on the platform and ends when you remove it or delete your account, except for: (i) cached or backup copies that may persist for a reasonable wind-down period, and (ii) content already incorporated into past emails, invoices, or booking records, which we may retain for record-keeping and legal purposes.

Warranty of Origin. You promise that you are the creator or authorized license-holder of every image you upload, that the content does not infringe anyone's copyright, trademark, right of publicity, or other rights, and that any depicted person has consented to commercial display. You agree to shield the Company from any copyright or right-of-publicity claims arising from your uploads.

Copyright and DMCA. 23 Daggers is a service provider as defined in 17 U.S.C. § 512(c) and has registered a designated agent with the U.S. Copyright Office (Registration Number DMCA-1072921). If you believe content on 23 Daggers infringes your copyright, send a notice to our designated agent following the process at /copyright. We respond to valid notices promptly and terminate the accounts of users who repeatedly post infringing material.

Artist-authored forms (intake questions, consent waivers). The platform provides the mechanism for collecting custom intake answers, displaying consent waivers, capturing electronic signatures, and storing government-issued ID photographs. Artists are solely responsible for the content, accuracy, and legal sufficiency of any intake form or consent waiver they create or upload. The Company does not review, warrant, or vet waiver content for compliance with any jurisdiction's laws, and the use of the platform's e-signature mechanism does not constitute legal advice. Artists should consult counsel in their jurisdiction if they are unsure whether their waiver is sufficient. The Company does not verify the identity or age of any client and does not validate any government-issued ID photograph collected through the platform. The Company undertakes no duty to independently authenticate identity, age, or legal eligibility of any client. Verifying that a client is of legal age and that their identification is genuine is solely the artist's responsibility, performed by the artist in person. When a client signs, the platform emails the artist a copy of the signed waiver, including any ID photograph the artist's form collected, so the artist keeps a durable copy after the platform deletes its own copy of the ID image on its short retention schedule. The artist is solely responsible for securely storing and handling that emailed copy in accordance with applicable law. The Company is not responsible for the artist's off-platform retention, storage, security, or disclosure of it.

Health-related questions on artist intake forms. Artists may, at their discretion, include questions about a client's medical history, medications, allergies, pregnancy status, skin conditions, or other health information in their intake forms. 23 Daggers is not a healthcare provider, health plan, healthcare clearinghouse, or HIPAA-covered entity, and the information collected through artist-authored intake forms is not Protected Health Information (PHI) under the federal Health Insurance Portability and Accountability Act. The artist is solely responsible for: (a) deciding what health-related questions to ask, (b) using the information only for the artist's own service and safety decisions, (c) complying with any state law that regulates consumer health data (including but not limited to Washington's My Health My Data Act, Nevada SB 370, and similar statutes), and (d) not disclosing client health information to any third party except as required by law. Clients should ask the artist directly about how their health-related answers will be stored, used, and retained. With respect to health-related information collected through artist-created intake forms, the Company acts solely as a conduit routing the data as part of the booking and intake workflow initiated by you. We obtain your affirmative consent to collection and processing for those purposes. Such information may be transmitted only to the specific artist or service provider you select, solely as reasonably necessary to evaluate, prepare for, and provide the requested services, and otherwise as described in our Health Data Privacy Policy or as required by law.

Within the platform, 23 Daggers stores health-related intake answers in an access-controlled database, encrypted at the application level (AES-256-GCM) on top of the hosting provider's at-rest encryption, routes them only to the artist who created the intake form, and does not use them for advertising, for training of machine-learning models, or for any purpose unrelated to delivering the booking. See our Privacy Policy for the full treatment.

Records retained after account deletion. Even when you delete your account or request deletion of your personal data, we retain signed consent waivers (the signed document, your signature, and your answers) for the statute-of-limitations window for body-art claims (we use seven years as a default), and booking and payment records for at least seven years, in anonymized form where possible. Any government-ID image collected at signing is deleted on a short schedule after the appointment (we use thirty days by default); after that we keep only a record that an ID was collected, not the image. We may keep waiver records longer where reasonably necessary for legal claims, defense, regulatory compliance, fraud prevention, or record-retention obligations. This retention is permitted by the legal-claims exception under applicable U.S. privacy law and exists to protect both you and the artist if a question about a service ever leads to a legal proceeding. See our Privacy Policy for full details.

Discontinuation of the service. If we cease operating 23 Daggers, we will provide notice and a window during which artists may export their account data, including their client records and signed waivers, before that data is deleted. Artists are encouraged to export their records periodically; the export is available at any time from account settings. Exports are provided only in the formats we make available at the time of the request. We are not responsible for any data that cannot be recovered after you delete your account or after the service is discontinued.

6. Operational Rules and External Links

Outside Services. Our tools may interface with external services that you or another user have connected (social media platforms, maps, independent payment gateways, calendar providers). These are "Outside Services." 23 Daggers does not govern, warranty, or accept liability for the performance or failures of these Outside Services.

Platform Infrastructure Providers. The platform itself runs on third-party infrastructure providers that we contract with for hosting, content delivery, image and file storage, transactional and notification email, social-media embeds and feed integrations, and payment processing. These providers operate independently of 23 Daggers, and we do not control their uptime, performance, or delivery success. We are not liable for any interruption, delay, data loss, failed delivery, or other failure caused by any infrastructure provider, even when the failure prevents bookings, deposits, notifications, reschedule links, image uploads, profile lookups, or other platform functions from completing as expected. Email delivery in particular is best-effort: if you do not receive an expected booking confirmation, reschedule link, or notification, check your dashboard for current booking status rather than relying on the email. Time-sensitive obligations under these Terms (for example, the reschedule window on a booking) are paused for the duration of any material infrastructure outage that prevents the user from acting.

No Circumvention. Users agree to use the 23 Daggers booking flow for all leads generated through the platform. Attempting to bypass the platform's publicly-announced fee structure (after the required 30-day notice has run) is a breach of this license. Such breach may result in immediate suspension or termination of your account, at our sole discretion.

Prohibited Conduct. You may not, and may not help others to: use the platform for any illegal purpose (fraud, money laundering, unlicensed tattooing, tattooing minors); harass, threaten, or stalk another user; post hateful, discriminatory, or harmful content; misrepresent identity, licenses, insurance status or shop affiliation; reverse engineer, scrape, or systematically extract data; interfere with platform operation; share your account credentials with any third party; post unauthorized commercial advertisements or spam; or use the platform to build a substantially similar competing service from data copied from 23 Daggers.

7. Health and Biological Risk

Inherent Dangers. You acknowledge that body art carries biological risks (infection, scarring, permanent marking, allergic reaction). Clients book at their own physical risk. Clients are solely responsible for taking all reasonable precautionary steps, including but not limited to providing accurate medical history, following the artist's aftercare instructions, and seeking prompt medical attention if complications arise. 23 Daggers is a software platform only and has no involvement in, and bears no responsibility or liability for, the actual performance, safety, or outcome of any tattoo or body art service. Clients book and receive all services entirely at their own physical risk.

Professional Independence. Any medical advice or aftercare instructions provided by an Artist are independent of 23 Daggers. We are not liable for the health outcomes of any procedure. We do not inspect studios, verify licenses, supervise appointments, or guarantee results.

8. The "Dragon Shield" (Indemnification)

You agree to defend, indemnify, and hold harmless Laughing Dragon Incorporated, its affiliates, officers, directors, employees, agents, contractors, and service providers from and against any third-party claim, demand, loss, liability, damage, judgment, settlement, cost, or expense (including reasonable attorneys' fees) arising out of or related to:

We may, at our option, assume control of the defense and settlement of any claim subject to indemnification, provided that we will not settle any claim imposing non-monetary obligations on you without your consent (not to be unreasonably withheld). You agree to cooperate reasonably with us in the defense of such claim. This section survives termination.

9. Limitations and "As-Is" Provision

Our platform is provided "as is" and "as available." We do not guarantee 100% uptime or that the code is free of bugs. We make no representations about the quality, safety, legality, licensing, or qualifications of any artist or shop, about the conduct of any user (online or offline), or about whether any tattoo will heal as expected, look as expected, last for any particular period, or be free of medical complication. The implied warranties of merchantability, fitness for a particular purpose, and non-infringement are disclaimed to the extent permitted by law.

To the fullest extent permitted by law, 23 Daggers and our affiliates will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages (including lost profits, lost data, lost goodwill, or business interruption), regardless of the legal theory and even if we have been advised of the possibility of such damages.

Our total cumulative liability for any claim arising out of or related to the platform is capped at the lesser of (a) one hundred U.S. dollars ($100), or (b) the total fees you paid to 23 Daggers in the six (6) months immediately before the claim arose, except that this cap will not apply to claims involving bodily injury, personal injury, gross negligence, willful misconduct, fraud, or other liabilities that cannot be limited under applicable law.

You release 23 Daggers from any claim arising from a dispute between you and another user, including any claim relating to the actual tattoo work, the studio, the conduct of the artist or customer, or any payment dispute between you and another user.

10. Legal Finality

Governing Law. These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules. The Federal Arbitration Act governs the interpretation and enforcement of the arbitration provisions in this section.

Informal Resolution First. We want to resolve any issues quickly and fairly. Before filing arbitration or a lawsuit, you agree to first contact us at support@23daggers.com and make a good-faith attempt to resolve the dispute informally. We will make reasonable efforts to address your concern and will respond within 30 days of receiving it. You may not initiate arbitration or a lawsuit until this 30-day period has passed.

Arbitration Requirement. If we cannot resolve a dispute informally, you and 23 Daggers agree that any claim arising out of or relating to these Terms or your use of the platform will be resolved by binding individual arbitration, administered by JAMS under its Streamlined Arbitration Rules (or, if JAMS is unavailable, by another mutually agreed provider). The arbitration will be held in Delaware or, at your election as a consumer, by video or telephone.

Class Action Waiver. You and 23 Daggers each agree that disputes will be resolved individually. You waive the right to participate in a class action, class arbitration, or representative action against 23 Daggers. If a court holds the class-action waiver unenforceable, the entire arbitration agreement is void and the dispute will be resolved in the state or federal courts located in Delaware, and you and 23 Daggers consent to personal jurisdiction there.

Carve-outs. Notwithstanding the foregoing, either party may seek injunctive or equitable relief in a court of competent jurisdiction where necessary to prevent actual or threatened unauthorized access to systems, misuse of confidential information, infringement or misappropriation of intellectual property rights, fraud, or other conduct likely to cause immediate and irreparable harm. In addition, either party may bring an individual claim in small claims court if it qualifies. Seeking such relief will not waive a party's right to arbitration for any other claims.

One-Year Clock. To promote timely resolution of disputes, you and we agree that any claim must be brought within 12 months from the date it arises. If a claim is not brought within that period, it may no longer be pursued, unless applicable law does not permit a shorter limitations period.

11. Termination and Changes

You may stop using 23 Daggers at any time and delete your account through your dashboard or by emailing support@23daggers.com. Deleting your account does not cancel pending bookings. You must work through them or coordinate cancellation with the other party first.

We may suspend or terminate your account, with or without notice, if we reasonably believe you have violated these Terms, engaged in fraud or illegal activity, put other users at risk, caused a chargeback pattern that puts our Stripe relationship at risk, or provided false information. For urgent matters (fraud, threats, content that creates legal risk) we may act immediately. Sections that by their nature should survive (the content license for material in past records, Sections 8, 9, 10, and this section) survive termination.

We may update these Terms from time to time. For material changes that affect fees, dispute resolution, or your obligations, we will give at least 30 days' notice by email and on this page before the changes take effect. Notice may be provided through email, postings on this page, in-platform notifications, or other reasonable means. If you keep using 23 Daggers after the changes take effect, you accept the updated Terms.

12. Miscellaneous

Entire agreement. These Terms, together with the Privacy Policy, Copyright Policy, and Health Data Privacy Policy, are the entire agreement between you and 23 Daggers concerning the platform and supersede any prior or contemporaneous understanding on that subject.

Severability. If any part of these Terms is held unenforceable, the rest remains in effect.

No waiver. Our failure to enforce any right is not a waiver of that right.

Force majeure. Neither party is liable for failure to perform due to causes beyond reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, government action, internet outages, or the failure, degradation, or unavailability of any third-party infrastructure provider (including hosting, email delivery, image and file storage, content delivery network, social-media embed, calendar, or payment-processor providers).

Assignment. You may not assign these Terms without our written consent. We may assign these Terms (for example, in connection with a merger, acquisition, or sale of assets) without your consent.

Relationship. These Terms do not create any agency, partnership, joint venture, or employment relationship between you and 23 Daggers.

Electronic communications. You consent to receive communications from us electronically. Notices we send by email satisfy any legal requirement that a notice be in writing.

13. Contact

Laughing Dragon Incorporated (DBA 23 Daggers)
8 The Green, Suite B
Dover, Delaware 19901

Email: support@23daggers.com
Copyright agent: support@23daggers.com (see /copyright)
Privacy: see /privacy

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